Returns & Exchanges
At Annie International, we want you to be completely satisfied with your beauty supplies; if you are not happy with your purchase, you may return eligible items within 30 days of delivery. Please ensure all products remain in their original, unopened packaging to maintain hygiene and safety standards.
Initiate Your Request
Contact our customer service team or visit our online returns portal with your order number and email address to start the process.
Prepare the Package
Securely pack the unused items in their original packaging, including all tags and the original packing slip to ensure a smooth transition.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing